Welcome to Nexora VPN ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when using our application.
Information We Collect
Information You Provide
Nexora VPN does not require you to create an account to use the basic VPN service.
If you contact us for support, we may receive your email address and any information you choose to include in your message.
Device Information
To improve app performance and maintain service stability, we may collect limited device information, including:
Device model
Android version
App version
Language settings
Time zone
Anonymous device identifiers
Crash reports and diagnostic information
Network Information
When using VPN services, the app may process limited network information necessary to establish and maintain VPN connections, including:
Selected server location
Connection status
Connection duration
Approximate IP information required for VPN services
We do not use this information to identify individual users.
How We Use Information
We use collected information to:
Provide VPN services
Maintain secure connections
Improve app performance
Diagnose technical issues
Measure application stability
Respond to customer support requests
Advertising
Nexora VPN may display advertisements provided by third-party advertising partners.
These partners may collect certain device identifiers and advertising information in accordance with their own privacy policies.
Analytics
We may use third-party analytics services to understand app usage, improve functionality, and enhance user experience.
Analytics data is collected in an aggregated and anonymous manner whenever possible.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure.
Children's Privacy
Nexora VPN is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Services
Our application may use third-party services, including but not limited to:
Google Play Services
Google AdMob
Firebase Analytics
Firebase Crashlytics
These services are governed by their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will become effective once the updated policy is published within the application or on our website.