Welcome to Nexora VPN ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights when using our application.


Information We Collect

Information You Provide


Nexora VPN does not require you to create an account to use the basic VPN service.


If you contact us for support, we may receive your email address and any information you choose to include in your message.


Device Information


To improve app performance and maintain service stability, we may collect limited device information, including:


Device model

Android version

App version

Language settings

Time zone

Anonymous device identifiers

Crash reports and diagnostic information

Network Information


When using VPN services, the app may process limited network information necessary to establish and maintain VPN connections, including:


Selected server location

Connection status

Connection duration

Approximate IP information required for VPN services


We do not use this information to identify individual users.


How We Use Information


We use collected information to:


Provide VPN services

Maintain secure connections

Improve app performance

Diagnose technical issues

Measure application stability

Respond to customer support requests

Advertising


Nexora VPN may display advertisements provided by third-party advertising partners.


These partners may collect certain device identifiers and advertising information in accordance with their own privacy policies.


Analytics


We may use third-party analytics services to understand app usage, improve functionality, and enhance user experience.


Analytics data is collected in an aggregated and anonymous manner whenever possible.


Data Security


We use reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.


However, no method of electronic transmission or storage is completely secure.


Children's Privacy


Nexora VPN is not intended for children under the age of 13.


We do not knowingly collect personal information from children.


Third-Party Services


Our application may use third-party services, including but not limited to:


Google Play Services

Google AdMob

Firebase Analytics

Firebase Crashlytics


These services are governed by their own privacy policies.


Changes to This Policy


We may update this Privacy Policy from time to time.


Any changes will become effective once the updated policy is published within the application or on our website.